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Delete Your Account

Last updated: 15 October 2026

How to Request Deletion of Your Auto Mithran Account

If you would like to delete your Auto Mithran customer account and associated personal data, you can submit a request using the contact details below. We currently process account deletion requests manually by our support team; an automated in-app self-service deletion option is not yet available.

  1. Send an email to Cftho@confutindia.com with the subject line "Account Deletion Request", or call us at +91 9 500 500 383.
  2. Include the following details so we can verify and locate your account:
    • Your full name as registered on the account.
    • Your registered mobile number used with the Auto Mithran app.
    • A brief statement that you want your account and personal data deleted.
  3. We may contact you at your registered mobile number or email to verify your identity before processing the request, to prevent unauthorised deletion of your account.
  4. Once verified, we will delete or anonymise your personal data associated with the account, except for information we are required to retain under applicable law (see below).

What Gets Deleted

Upon a verified deletion request, we will delete or anonymise personal information associated with your account, including your profile details, saved addresses, and device/notification tokens linked to your account.

What May Be Retained

We may retain certain information even after your account is deleted, where required for legitimate business or legal purposes, such as:

  • Transaction, billing and invoicing records required under Indian tax, accounting, or consumer protection laws.
  • Records reasonably necessary to resolve an existing dispute, complaint, or legal claim involving your account.
  • Information we are legally required to retain by a government or regulatory authority.

[Exact retention periods for the above records will be confirmed and published here once finalised.]

Processing Time

We aim to process verified deletion requests within a reasonable time after successful identity verification. [A specific service-level timeframe, e.g. a fixed number of business days, will be added here once confirmed internally.]

For more information on how we handle your data, please see our Privacy Policy.